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AI Industry Benchmark Event Netherlands | How Octopus and Salesforce turn cost centres into profit centres

Octopus Consulting, in partnership with Salesforce, invites you to an exclusive, invite-only experience designed to help you understand how Salesforce Field Service, powered by AI, can transform your service operations and drive profitability.

The Experience

1. Deep-Dive Survey (60–90 min)

An in-depth, 1:1 session (online or in-person) tailored for C-suite executives to explore key areas related to your field service operations and how AI can elevate them:

  • AI in your personal life

  • AI in your company’s field service operations

Each section includes ten sharp questions and open prompts, guided by expert facilitators and supported by AI. Your responses will be recorded, transcribed, and analysed (with full confidentiality) to help assess how well-prepared you are to integrate Salesforce Field Service and AI into your operations, and where opportunities lie for improvement.

2. Private Dinner & Results Reveal

After completing the survey, you'll receive an invitation to an exclusive, private dinner where you'll receive a confidential, personalised report interpreting your results. You’ll also receive anonymised aggregated insights based on the experiences of your peers.

At the table, we’ll dive deep into:

  • Where your field service operations align or diverge from industry peers in adopting AI and Salesforce Field Service

  • Emerging opportunities to optimise your service delivery, reduce costs, and improve efficiency

  • How industries, especially manufacturing, are shifting their field service models to leverage AI-powered solutions for increased profitability

  • Concerns around AI adoption in field service and how to address them effectively

This isn’t just another AI talk. We’ll bring the power of Salesforce Field Service and AI to life in a practical, human-centred way, showing you how to turn your service operations into a growth engine that reduces downtime, improves customer satisfaction, and drives profitability.

Register Your Interest

Submit the form below to confirm your participation.

By submitting the form above, I agree that my information can be shared with Octopus Consulting and Salesforce and that all individual results are private; only anonymized trends are shared externally.

From Insight to Action

After revealing the survey results, we’ll take it one step further:

You’ll see how Salesforce and Octopus Consulting have developed a model that can turn your service into a profit-driving force instead of a cost centre, through the innovative use of AI.

We’ll walk through:

  • How to prepare your business to lean on AI as an efficiency driver

  • How to connect AI to service transformation with ROI at its core

  • How to use AI from a human lens to empower and care for your teams

  • How to align your field and sales teams to boost revenue while reducing costs

  • How AI can unlock both personal potential and business performance

Key Details

  • Survey Time Commitment: 60–90 minutes

  • Dinner: September 24th, at 5.30 pm, in Amsterdam. Secret venue location revealed post-survey

 
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November 18

Innovation Day Brussels

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September 24

AI Industry Benchmark Event Belgium | How Octopus and Salesforce turn cost centres into profit centres