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AI Industry Benchmark Event Belgium | How Octopus and Salesforce turn cost centres into profit centres

Octopus Consulting, in partnership with Salesforce, invites you to an exclusive, invite-only experience designed to help you understand how AI can transform your service operations into a profit centre, specifically for the manufacturing industry.

The Experience

1. Deep-Dive Survey (60–90 min)

An in-depth, 1:1 session (online or in-person) designed for C-suite executives in manufacturing to explore key areas related to AI and your service structure:

  • AI in your personal life

  • AI in your company’s service operations

Each section includes ten sharp questions and open prompts, guided by expert facilitators and supported by AI. Your responses will be recorded, transcribed, and analysed (with full confidentiality) to assess how prepared your company is to adopt AI and transform your service operations.

2. Private Dinner & Results Reveal

After completing the survey, you’ll be invited to an exclusive, private dinner where you’ll receive a confidential, personalised report interpreting your results. You’ll also gain insights from aggregated data collected across the manufacturing industry.

At the table, we’ll explore:

  • Where your service operations align or diverge from industry peers in using AI to shift from a cost centre to a profit centre

  • Emerging opportunities to optimise operations and drive revenue through AI

  • How industries are evolving, particularly in manufacturing, to leverage AI for improved service delivery and profitability

  • Concerns about AI adoption and practical steps to address them

This isn’t just another AI talk. We’ll bring AI to life, showing you how to integrate it in a way that directly impacts your bottom line and service operations.

Register Your Interest

Submit the form below to confirm your participation.

By submitting the form above, I agree that my information can be shared with Octopus Consulting and Salesforce and that all individual results are private; only anonymized trends are shared externally.

From Insight to Action

After revealing the survey results, we’ll take it one step further:

You’ll see how Salesforce and Octopus Consulting have developed a model that can turn your service into a profit-driving force instead of a cost centre, through the innovative use of AI.

We’ll walk through:

  • How to prepare your business to lean on AI as an efficiency driver

  • How to connect AI to service transformation with ROI at its core

  • How to use AI from a human lens to empower and care for your teams

  • How to align your field and sales teams to boost revenue while reducing costs

  • How AI can unlock both personal potential and business performance

Key Details

  • Survey Time Commitment: 60–90 minutes

  • Dinner: September 24th, at 5.30 pm, in Brussels. Secret venue location revealed post-survey

 
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AI Industry Benchmark Event Netherlands | How Octopus and Salesforce turn cost centres into profit centres